Evolufit comes to retail market with the purpose of bringing together all of the best fitness fashion brands and, investing in dedication , hard work and passion, we have achieved recognition and notoriety in this fashion scene.
To attend to women who truly appreciate being well dressed and stylish even out of the gym, we offer a range of all that is newest in fitness fashion, valuing high quality, comfort, beauty and elegance in the first place, in all of our selected products.
Our aim is to bring excelence to our clients, always offering agility, efficiency and a friendly relationship in order to make all of our partners as part of our family, participating in our story.
Do you do prompt delivery?
Yes we do. Once we have the quantities ordered available in stock it takes about 5-15 business days (EMS) for you to receive your order, depending on your location.
Is it safe to buy online?
Yes, it is! Payments are made through PayPal System and all your informations are safely stored and protected. All Credit Card Payments go through an anti-fraud analysis so we can protect the customer and shop.
Is there any difference between the color in the photo and the actual color?
Photos are for illustrative purposes only. Actual colors may vary. Prints, due to the positioning of the cut in different parts of the fabric, may vary slightly from their photos.
Does Evolufit sell wholesale?
Unfortunately we only do retail sales and to the final customer. How can I get Evolufit products? Products can be purchased through our online shop: evolufit.com.br We do not sell on other websites or social networks.
How can I keep me up to date with the news?
We come up with news every week! You can join our official page on Facebook and also register on our website, so you can receive updates about our news and eventual deals.
What methods of payment are accepted?
– Credit cards: VISA, Mastercard, Diners, American Express, Hipercard and Aura (12x)
How long does it take to my payment confirmation be processed?
– Credit card payments are usually confirmed within 1 business day.
Advices to ensure the fast delivery of your order.
– Credit card payments: On the payment screen, properly inform all the card’s holder information. In case of any incompatible data, payment may go through an analysis of up to 48 hours, which may increase the delivery time of your order.
All personal information provided is stored in a secure database with restrict access to our authorized staff, who are obliged by contract to keep the information confidential and not use them inappropriately. Ensure your privacy is one of our commitments .
All personal information provided to us is stored in a secure database and restricted access to some authorized officials, who are obliged by contract to keep the information confidential and not use them inappropriately. To ensure your privacy is another commitment to you!
1) Exchanges requests must be made by email (email@example.com) within 7 consecutives days from the date of receipt.
2) After requesting the exchange and receiving authorization, the products must be sent to the address in the Changes Sector. Shipment costs are at customer expense.
3) In all cases of return, the products must be returned to the store:
– In the original package
– With all tags (composition, size, tags fixed to the piece)
– Without evidences of use , smell or damage.
– Without washing evidences, or changes in the piece made by the customer, such as adjustments, hems, seams, and others.
We kindly ask you to throughly analyze the pieces before sending for exchange. Our analysis is extremely accurate and if the piece is not intact, the exchange will not be performed. In this case, the product will be in store awaiting removal or it will be sent back to the customer at their expense.
Warning: We do not exchange pieces in white or with white portions. For the safety of our customers, we do not accept exchange or return of underwear, such as panties, bodysuits or socks.
Objects received by the exchange department without notice and authorization will be automatically returned to the sender under the same conditions or will be leaved at our address for removal.
4) Once your returns are received, our quality department will check whether the parts are in perfect condition and, when the analysis is completedd, the customer will be notified by email or by phone about the return.
The procedure may take 1-5 working days after the receipt of the box. As soon as the exchange is authorized, a credit coupon with a code will be emailed and the customer will be able to place a new order in the store. There by the customer can choose other products and use the credit in the coupon. The code must be used in shopping cart at the COUPON field. Customers will have 30 days average to choose other products after its approved return (if the customer wants to extend the exchange deadline, simply ask the store’s service by email).
You can also bring personally your products to our address and leave them for analysis. After analysis, the exchange code is emailed and customers can make the purchase-exchange at the virtual store.
Exchange in case of manufacturing defect
In case of manufacturing defect, the exchange must be requested by email.
In this case, we will request the details of the defect and some photos so we can do a pre-analysis and thus steer as to the procedures. Depending on the defect, the exchange will be made directly by the exchange sector at the manufacturer, whom will be given all the necessary information and instructions for the return.
We only perform exchanges in cases which the defect was observed before use. If the defect is noticed after use or after 7 days of receipt, the exchange must be requested directly to the manufacturer. Misuse or incorrect wash does not characterize manufacturing defect. Follow washing instructions on the attached label.
If a manufacturing defect is found, the customer will be refunded for the shipping costs to the store or manufacturer. To be refunded, you must ship the product by the EMS mode through post office. Another ways of sending will not be refunded.
Warning: The exchange will not be accepted if:
– Is not found the defect reported by the customer.
– The product is not followed by original packaging, accessories and all the original labels.
– There is evidence of product misuse.
– Any accidental damage sign, odor or stains.
– Any natural wear due to usage.
In these cases, products will be returned to the client under the same conditions.
The deadline for returning the purchase is 7 calendar days according to the Brazilian Consumer Protection Code – Article 49 . To validate the right of cancellation, the customer must formally request the store by email (firstname.lastname@example.org) a return authorization.
After we receive the products, the refund procedures will be made within 1-5 business days.
– Card payments: we will request the reversal to the card company, which has its own deadlines for refund and removal of the amount recorded in the customer invoice.
Due to the reversal procedure we only accept full refund request. Partial returns will be treated as exchange. The return shipping is at the customer expenses.
In all return cases, the products must be returned to the store:
– In the original packaging
– With all tags (composition, size, tags affixed to the piece)
– With no evidence of use, odors, misuse or damages.
– With no sign of washing, or alterations made by the customer, such as adjustments, hems, seams, and others.
We kindly ask you to thoroughly analyze the pieces before returning. Our analysis is extremely accurate and if the piece is not intact or have signs of usage or wash, we will return it. In this case, the product will be in store awaiting removal or resend to the client upon freight payment.
Objects received by the exchange/return department without notice or return authorization will be automatically sent back under the same conditions or will be stored in our address until be removed.